Privacy Policy

Hopestart International, a non-profit 501(c)(3) organization (“Hopestart International”) respects your privacy and preferences. This privacy policy (“Privacy Policy”) sets forth the terms under which you share your information with Hopestart International and how Hopestart International collects and uses your information.

This Privacy Policy applies when you make a donation, become a volunteer, or otherwise provide us with information via the Hopestart International Website located at or in another manner, such as via telephone, email, regular mail, social media, texting, mobile applications, as a volunteer in Haiti, in response to a solicitation or face-to-face.

Each Hopestart International affiliate or charitable partner (“Affiliate”) is a separate legal entity, governed by an independent board of directors, executive committee or other governing body, and each Affiliate is solely responsible for its own collection and use of your information, separate and apart from this Privacy Policy.

Personal contact information collected; What Hopestart International does with it

Hopestart International may request from you, or you may volunteer to provide, your contact information, including your name, mailing address, phone number(s), social media handles and email address(es). Hopestart International may, by way of example, use your contact information to:

  • Send you additional information about Hopestart International and its programs or projects.
  • Process a donation or payment and provide you with a receipt or acknowledgment.
  • Clarify or obtain information about a donation or about information you requested.
  • Enroll you in programs, events or activities in which you elect to participate.
  • Manage your account and provide you with customer service.
  • Enforce the Website terms of service.
  • Perform other functions as described at the time Hopestart International collects information.

When you sign up for a program or make a donation allocated to a local Affiliate or program, your contact information may be passed on to representatives or designees of such Affiliate or program.

If you make a donation or a purchase, or otherwise provide your information, Hopestart International may contact you from time to time about opportunities to make additional donations or volunteer or to provide information about services from third parties.

You always have the right to opt out of future communications from Hopestart International and/or our vendors, sponsors and service providers, either at the point of collection, as instructed in communications you receive, via the links below, or by contacting us by mail or email:

Hopestart International
Business Address:
5101 Palmera Drive
Oceanside, CA, 92056
Business Email:

Credit card and billing information

In addition to your contact information, when you make a donation or purchase, Hopestart International asks for your billing address and credit card or other financial services information. Hopestart International uses a third-party banking agent to process your donations via a secured socket layer connection to a secured server that verifies your credit card/bank information. They return a unique tracking number only, which cannot be decrypted to obtain the payment card information, and Hopestart International never retains your complete credit card number. Only employees who need access to your personal information to perform a specific job are granted access to that information, and Hopestart International and our banking agent will not share your credit card/bank information with any other third party.

Other contact information

Hopestart International may ask for contact information for people other than yourself, including, for example, names, addresses, phone numbers and email addresses of others to whom you send information or in whose honor or behalf you are making a donation or purchase. Hopestart International uses this information to send notifications or information you requested and/or to inform the recipient of your donation or purchase, as well as to contact the recipient from time to time to inform them of other opportunities and information about Hopestart International. Like you, the recipient will always have the opportunity to opt out of receiving future communication from Hopestart International.


When you visit the Website, Hopestart International may store some information on your computer or device as a “cookie” or similar file (i.e., a small piece of datum that stores information on your browser in your hard drive). Hopestart International may use cookies to gather broad demographic and traffic information, to help improve the design and functionality of the Website. Cookies may also be used for “re-targeting” in advertising campaigns so that third-party vendors can display advertising to you about Hopestart International or other related entities as you use the internet.

Links to other sites

This Website may contain links to other sites that may collect your personal contact information. Hopestart International is not responsible for privacy practices and policies or content of these other sites.

Social media

You may engage with Hopestart International through third-party social-media sites, plug-ins and applications, such as Facebook, Instagram and Twitter. When doing so, you may allow Hopestart International to access certain information from your profile (e.g., name, email address, photo, gender, birthday, location, list of friends/contacts, whom you follow and or who follow you, your ‘likes,’ etc.). When you provide information to Hopestart International through an application, on the Website, or on social networking platforms, it may be viewable by other users of these sites and, in such instances, Hopestart International is not responsible for, and cannot prevent, use of the information by third parties. Some applications, sites and plug-ins allow you to control what data and information you share. For more information about how they treat your information, refer to their privacy policies, settings and terms of use.


It is Hopestart International’s policy not to solicit knowingly any personally identifiable information from children under the age of 18. Children under 18 are not authorized to make a donation or purchase, sign up for volunteer programs, or otherwise provide any personally identifiable information without consent from a parent or legal guardian.

Changes to the Privacy Policy

This Privacy Policy is subject to change from time to time. Hopestart International will notify you about material changes in the way Hopestart International treats your information by posting a notice on the Website or by contacting you directly. You will always have access to the most current policies regarding what information Hopestart International collects, how it’s used, with whom it may be shared, and what choices you have.

[Last Updated May 24, 2018]